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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Hirst

Adam Hirst

October 30, 2024

5  out of  5
rating by Adam Hirst
"These guys have been my insurance agents for years. Always a pleasure to work with and super helpful and responsive to my crazy questions and changing needs. Home, Auto, Business, they cover it all. Thanks for everything Eric, Julie & Nancy."
We responded:
"Adam, Thank you for leaving a review. We really appreciate you and so grateful to hear you are satisfied with our customer service. It is our goal to provide exceptional service to our customers in a timely matter. Please let us know if you need anything else. Best, Nancy, Eric, Julie and Micahel"
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Deborah Chan

October 28, 2024

5  out of  5
rating by Deborah Chan
"Eric Malcolm is always helpful, courteous and responsive. Even though I never met him in person, he is like an old friend over the years. He made me feel welcomed to reach out and phone him for bi annual payments, updates and questions."
We responded:
"Deborah: Thank you so much for your kind words, Deborah! Working with you over the years has been my pleasure, and I’m truly grateful for your kind words about Eric. We’re here to help with questions, updates, or anything you need. Knowing that we’ve made you feel comfortable reaching out means a lot, even from afar. Thank you for being such a valued part of our State Farm family! – Nancy"
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Rita Fis Menache

October 23, 2024

5  out of  5
rating by Rita Fis Menache
"I've been a customer of State Farm for the past 30 + years and always had wonderful service!! Eric Malcolm is the best! He's professional, extremely helpful and always looking to find and give the best option available for your needs. Thank you Eric!!"
We responded:
"Rita: Thank you so much for your incredible review, Rita, and for being a loyal State Farm customer for over 30 years! I'm so glad that Eric has provided you with such exceptional service. His professionalism and dedication truly make him stand out. We’re grateful for your continued support, and if you ever need anything, don’t hesitate to reach out. Thanks again for your kind words! – Nancy"
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Roy Grinberg

September 17, 2024

5  out of  5
rating by Roy Grinberg
"Best prompt and curious service."
We responded:
"Thank you Roy for your sweet review. We appreciate your business and loyalty over these past years. Please let us know if you need anything else. Nancy, Eric, Julie and Michael "
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Kenneth Geiger

September 10, 2024

1  out of  5
rating by Kenneth Geiger
"Extremely disappointed in Nancy Fiore and her staff. I've been a State Farm client since 1979, insuring my home, 3 automobiles and small medical building. When a payment was late, the policy was cancelled and could not be renewed. I didn't receive one phone or email that the premium had not been paid. This is the way this State Farm agency treats a client of 45 YEARS!!!!"
We responded:
"Dr. Geiger, I don't understand why you are updating your previous review. It is a negative public post that was not a result of our wrongdoing. Your policy cancelled for non-payment due to your failure to pay the premium. You received three notices before your policy cancelled for non-payment. It's our office policy to reach out to every policyholder prior to cancellation by email or by phone, but ultimately, it's your responsibility to pay your premiums on time. I'd appreciate if you would stop posting negative PUBLIC reviews about your policy being cancelled for non-payment. It isn't right. Sincerely, Nancy Fiore, agent"
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Bonnie Adamson

March 7, 2024

5  out of  5
rating by Bonnie Adamson
"It’s my pleasure to acknowledge Eric Malcolm. Eric is definitely not your average insurance service agent, he is beyond that definition. He is a gentleman that excels in insurance coverage knowledge, speed in completion, compassion and does everything within his power to make the client’s insurance coverage less costly, effortless and understandable."
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Francisco Durazo

February 27, 2024

5  out of  5
rating by Francisco Durazo
"I've been with Nancy and Eric since 1987 and have had the most wonderful relationship with them. They are on top all of my policies at all times and work with me to be well informed and properly insured. This personal and actually caring way of being treated bespeaks the nature and ethics of THIS State Farm office. I sincerely and highly recommend these excellent agents!!!"
We responded:
"Francisco, Thank you for your kind and thoughtful review. We appreciate your business and loyalty over the past 30 years. It is always a pleasure working with you and making sure all your insurance needs are met. We look forward to our continued relationship in handling your insurance. Nancy, Eric, Julie and Michael"
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Mohsen Salehi

September 7, 2023

5  out of  5
rating by Mohsen Salehi
"Nancy Fiore State Farm Insurance Office is the best agent I know from my 40 years experience with all insurance agents in US. Specifically I work with Eric in this office, and Eric is unbelievable. Professional, loyal, knowledgeable, and very kind."
We responded:
"Thank you Mohsen for your loyalty and review. We greatly appreciate you and how easy it is to assist you with your insurance needs. Eric is the best! Thank you for acknowledging him. Have a wonderful day! Nancy"
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Aaron Geser

May 16, 2023

5  out of  5
rating by Aaron Geser
"Nancy Fiore and her staff are easy to talk to and are all ears when it comes to your insurance questions and/or concerns. They are truly passionate about wanting to provide you with the protection you need and in helping you find the best rates."
We responded:
"Aaron, It has been a pleasure helping you with your insurance. Please don't hesitate to reach out to me for all your insurance questions. Have a great day! Nancy"
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Peter Block

May 15, 2023

5  out of  5
rating by Peter Block
"Have been a client of Nancy for many years, and always have found her accessible, helpful and knowledgeable. And when you need to contact your insurance agent, those are the qualities that matter the most."
We responded:
"We appreciate your business over the years, Peter! We look forward to continuing to provide you with exceptional service in the future. Let us know if you need anything! -Nancy Best, Nancy"
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Alex Alvarez

May 11, 2023

5  out of  5
rating by Alex Alvarez
"Nancy Fiore has been my agent for over a decade and has always provided prompt and excellent service/communication."
We responded:
"Thank you so much for your kind words, Alex! It has been an absolute pleasure being your agent for the past decade, and I truly appreciate your continued support. -Nancy Best, "
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Richard Agay

May 8, 2023

5  out of  5
rating by Richard Agay
"Nancy and her staff are efficient, pleasant, talented and responsive. What else would one want from his insurance agent?"
We responded:
"Thank you Richard for your kind words. We appreciate you and your years of loyalty! Have a wonderful day! Nancy"
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Meg Lanesey

May 8, 2023

5  out of  5
rating by Meg Lanesey
"Nancy and her Team provide excellent customer service. They are very knowledgeable and helpful with all of our insurance needs. You can’t go wrong!!"
We responded:
"Thank you so much, Meg! It has been wonderful assisting you with your insurance. Please, let us know if you have any questions! -Nancy Best, Nancy"
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Michele Lynch

May 8, 2023

5  out of  5
rating by Michele Lynch
"Kathy has been my State Farm broker since 1996 and she is great, very knowledgeable, professional, understanding and helpful. Her office support is also excellent. I highly recommend talking with her about your insurance needs."
We responded:
"We are so appreciative of your business for the past two and half decades, Michele! Thank you for being a part of our State Farm family! -Nancy Best, Nancy"
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Benjamin Halfon

May 8, 2023

5  out of  5
rating by Benjamin Halfon
"I have been client of State farm since my parents came to this country May 26, 1967. Nancy' father Mike fiore insured my father's first car. As time progress Mike retired Nancy took over I have several insurance with Nancy I am extremely happy with the service I get not only from her for her staff also like Eric Malcolm. I own income properties, cars I never had any other insurance except state Farm Nancy Fiore is a great agent"
We responded:
"Wow, Benjamin! This has me smiling! My father taught me so much about the ins and outs of insurance, and I’m so grateful I get to use that knowledge to help people like you. Please, do not hesitate to give our team a call if anything comes up! -Nancy Best, Nancy"
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Michele Martin

May 1, 2023

5  out of  5
rating by Michele Martin
"If you're looking for a friendly, professional and trustworthy agent, look no further. Nancy Fiore is an amazing agent! Thank you for taking such great care of us and all our insurance needs. You and your team are wonderful!"
We responded:
"Thank you Michele for your business and kind words. My team is always available to help you with your insurance questions and to guide you through a claim. Have a great day! Nancy"
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Michael Fiore

March 22, 2023

5  out of  5
rating by Michael Fiore
"Friendly, knowledgeable staff. Great rates and it was a breeze to get my auto insurance."
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Eddie B

August 11, 2020

5  out of  5
rating by Eddie B
"Nancy, Eric and Julie are a dream team. They were my agents for 25 years and they took great care of me. Never a complaint."
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Katherine

February 26, 2020

5  out of  5
rating by Katherine
"Love the people here who are always there when I need them. Eric is my go to guy and he's always positive, informative, helpful and someone who knows his clients and knows how to keep us calm whenever we need help or questions answered. Can't say enough....been a client for over 15 yrs since I came back to California, wouldn't trade them for anything or any price!"
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Justin Campbell

January 22, 2018

5  out of  5
rating by Justin Campbell
"Nancy has been my State Farm agent for many years. Nancy and her entire staff are knowledgeable in helping me understand my coverage, responsive to any questions, notify me when my insurance is about to expire, professional, friendly, trustworthy, reliable, easy to communicate with, caring & polite. I highly recommend Nancy and her team!"
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Sharon Atlas-Stein

January 22, 2018

5  out of  5
rating by Sharon Atlas-Stein
"Excellent customer care and always responds...the best of the best! Highly recommend!"
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Liz Zamudio

January 3, 2018

5  out of  5
rating by Liz Zamudio
"Nancy and her team are always super helpful, responsive and friendly when I need any help with my insurance needs! If you are looking for an agency to handle your insurance, this is the place!"
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juerg geser

March 10, 2017

5  out of  5
rating by juerg geser
"Great Agency! Wonderful customer service and competitive rates!"